- For ticket questions about your purchase, visit Ticketmaster.
- All sales are FINAL – no refunds and no exchanges.
- Only tickets purchased through Ticketmaster are valid.
- If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
- Each festival attendee must have their ticket on their phone. We will not accept multiple tickets on a phone. If you purchase tickets for someone else, please transfer the ticket to the guest. Visit Ticketmaster for information on how to transfer your tickets.
Ticket Policy
Other articles in this section
- Where can I buy tickets?
- When/How will I receive my ticket?
- How many tickets can I buy? Is there a limit?
- I have a question about my tickets
- What are the payment plan offerings and how are they used?
- Where is the box office? What are the hours?
- How do I apply passcodes, discount codes and promo codes?
- Help - I never received my ticket
- How do I transfer tickets to a friend?