Soundside works to make sure that all festival fans have an enjoyable experience. All Festival attendees must have an event ticket for admission into the Festival, and purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable. Accessibility wristbands are required to access any accessible viewing area. These wristbands can be requested at the Access Center.
Note: The wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds, visit the map on the official Festival website, or the map on the official Festival app.
Viewing Area Wristband Policies
- Accessibility Program wristbands to access Accessible seated viewing platforms and Deaf / Hard of Hearing viewing areas are good for the whole weekend.
- Do NOT remove your wristband for the entire duration of the event. If your Accessibility program wristband is damaged or removed, it can be replaced at the Access Center.
- One companion will be admitted with each guest with an accessible viewing area wristband.
- If a guest wants to switch their companion, please notify a representative of the Accessibility Team.
All festival attendees must have an event ticket for admission into the Festival.